Answers
Plumbing Questions? We Have Answers.
We've put together answers to the questions Lake Charles homeowners and property managers ask us most. Browse by topic below to find what you're looking for.
Plumber Questions
Can I supply my own toilet and have you install it?
Yes. If you have already purchased a toilet, we can handle the removal of the old unit and installation of yours.
Do I need a permit to replace a faucet or sink?
Swapping a fixture in the same location typically does not require a permit in Louisiana. Moving drain lines or supply connections, or adding new fixtures, usually does.
How long does a water heater installation take?
A standard tank replacement typically takes two to three hours once the new unit is on site. Tankless installations can take longer if gas line or electrical work is also needed.
What is considered normal water pressure for a home?
Most residential systems are set between 40 and 60 PSI. Anything above 80 PSI puts stress on fixtures and supply lines.
How do I know if my valve needs replacing or just servicing?
If the valve is older, corroded, or won't close completely, replacement is usually the right call. A valve that only partially closes can fail entirely at the worst time.
Gas installation service Questions
Is a small gas smell an emergency?
Yes. Even a faint odor means gas is present somewhere it should not be.
Septic system service Questions
How long do sump pumps typically last?
Most pedestal and submersible sump pumps last 7 to 10 years under normal use. In a high-rainfall area like Lake Charles where the pump runs frequently, that lifespan can be shorter.
Can I run my aerobic system while the aerator is broken?
You can physically use the system, but you shouldn't. Without the aerator, the system isn't treating waste properly.
Drainage service Questions
How do I know if the clog is in my line or the city sewer?
If every drain in the house is backing up and your neighbors are having the same problem, it is likely a city main issue. If only your fixtures are affected, the blockage is in your private line.
Still have questions?
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